Support

Reporting a problem

When you report something, the detail that actually helps is: what you were trying to do, what happened instead, the screen you were on, and roughly when. If the app showed an error, quote it.

Never include your password in a message. Nobody working on DZ Fantasy will ask you for it.

Account deletion requests

Ask from the email address the account is registered to, and say clearly that you want the account deleted. Everything tied to it — profile, squad, transfers, league memberships and leagues you own — is removed with it, permanently.

Forgotten password

Use the “forgot password” link on the sign-in screen. It sends a reset link to your registered address. The link is single-use and expires; request a new one if it has.

Season status

If the game screens say the season is closed, that is correct and not a fault: no competition is currently running, so there is nothing to score. Squad and league features open again when a season does.